We can usually remove most spots, depending on what they are. We cannot remove stains or wear patterns on the carpet. Please let our technician know about any spots which may require special attention. The more information you can give the technician about the source of the spot, the better we will be able to remove it. (Stain and Pet issues are not included in the basic package price).

Some spots will wick back up. Please notify us within 7 days if this happens.