Will the technician move my furniture for me?
admin2018-01-01T19:51:10+00:00As a courtesy, our Technicians will move lighter furniture such as your end tables, coffee tables, and most chairs. We do not typically move larger [...]
Can I expect a guarantee of satisfaction?
admin2018-03-30T01:32:22+00:00Our goal is to always provide 100% customer satisfaction with a money back guarantee on each job. Our business grows by satisfied customers who tell [...]
What if I need to cancel my appointment?
admin2018-01-01T19:53:50+00:00We always appreciate at least a 24 hour notice if you need to cancel your appointment. Please let us know as soon as possible if [...]
Is there an additional fee if my carpet is heavily soiled?
admin2018-01-01T20:45:52+00:00We would never charge you extra without discussing it with you first. We are unable to determine, when booking the appointment, which spots and heavy [...]
When will the team arrive?
admin2018-01-01T19:48:02+00:00We always try our best to arrive on time, but sometimes things happen beyond our control, so please allow a 30 minute window before and [...]
What furniture will you move for me?
admin2018-03-30T01:32:39+00:00We will move lighter furniture such as your end tables, coffee tables and chairs. We do not typically move larger items such as big screen [...]
What should I do to prepare for the arrival of the technician?
admin2018-01-01T19:49:10+00:00Please vacuum your floors, pick up scraps of paper or larger items including decorative pieces. Furniture that blocks access to the floors should be removed [...]