When you call us, we will ask questions to understand the problem. We will gladly answer all of your questions about the methods we use to dry all affected areas and prevent mold issues. We will even answer insurance questions.
Upon arriving at your home or place of business, our technician will do a walk-through with you to assess the areas impacted. Then we do a thorough evaluation. We even use special gauges to detect the presence of moisture behind walls or cabinets. Often, it’s the water you don’t see that causes problems down the road. We make sure that doesn’t happen.
Our trained Technicians will explain which equipment will be used in your home, review the clean-up and dry-out process to be used, and give you clear answers on how long the process will take.
We treat your home like our mother’s home. We do the work thoroughly, meticulously, and with great respect for your space. We explain everything from start to finish, gladly answer questions at any time, and if needed, we can help you navigate your insurance claim process.